The MLAA has been working hard to provide more support to members in the daily operation of their businesses.
One of the perennial challenges for small and medium businesses is to keep track of customer interactions, and to attract new business.
So we’re pleased to announce that the MLAA has signed a Strategic Partnership with Podium, who provide one of the fastest-growing customer interaction management tools in the world.
If you don’t know what a customer interaction management tool is, think of it this way; if a customer finds you online, they might send you a text message, email you, call you, or even send you a message on Facebook. A tool that helps you manage all that can save you a lot of time, and make sure nothing gets missed.
Podium lets you handle all of those customer interactions in one common inbox. It allows you to manage everything from the quote through to the payment and getting a good review in whatever communication channel your customer wants to use.
With Podium, you can also take control of your online reviews, sending review invites by text to satisfied customers right at the critical moment. This ensures Master Locksmiths like you stand apart from scammers and low-quality operators in search results online. They don’t have happy customers, but you do. Podium lets you make the most of that.
As part of our Strategic Partnership, MLAA members are entitled to an exclusive 6% discount off the standard fees for all new Podium subscriptions.
Find out how Podium can save you time and win new customers below.
This and more great deals are available exclusively to members of the Master Locksmiths Association of Australasia. Not a member? Find out how you can save money, win new business, network with colleagues and support your industry with an MLAA membership by clicking here.