The MLAA has prepared a comprehensive situational analysis report of the effects of COVID-19 on the Australian and New Zealand Locksmith industry via observations and feedback received from MLAA members.
A business and trade member survey along with a mix of industry stakeholder 1-1 interviews have provided the data referenced in this report. The report and the survey data can be downloaded from the following links:
A key finding of the primary research is the financial impact COVID-19 has had on member businesses. 86% of all respondents have reported a decrease in revenue, with 78% stating a significant reduction of 20-60% in income.
COVID-19 has also impacted the operations of the MLAA members. 98% are now using social distancing in their businesses. In New Zealand, all respondents were forced to close front of shop, after alert 4 lockdown measures were imposed. The research also indicates that 66% of locksmith respondents have reduced stock levels, 38% of respondents have reduced staff hours and 19% reduced staff numbers as cashflow protective measures.
For more details, please use the links above to download the PDFs.